Transform Your Travel Dreams

Terms of Service

1. Agreement to Terms

By accessing and using Value Added Voyages services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Travel Services

Value Added Voyages provides travel consulting, itinerary planning, and booking coordination services. We act as intermediaries between clients and travel service providers.

3. Booking and Payment Terms

All bookings require a deposit as specified in your travel proposal. Full payment is typically due 60 days prior to departure unless otherwise specified.

4. Cancellation Policy

Cancellation terms vary by destination and service provider. Detailed cancellation policies will be provided with each travel proposal and booking confirmation.

5. Travel Insurance

We strongly recommend comprehensive travel insurance for all trips. Travel insurance options will be presented with your travel proposal.

6. Limitation of Liability

Value Added Voyages liability is limited to the cost of our professional services and does not extend to services provided by third-party vendors.

7. Force Majeure

We are not liable for disruptions caused by events beyond our control, including but not limited to natural disasters, political instability, or pandemic-related restrictions.

8. Governing Law

These terms are governed by the laws of New York State, United States.

Privacy Policy

1. Information We Collect

We collect personal information necessary to provide travel services, including contact details, travel preferences, passport information, and payment details.

2. How We Use Your Information

Your information is used exclusively for travel planning, booking coordination, emergency assistance, and improving our services. We never sell personal information to third parties.

3. Information Sharing

We share information only with trusted travel partners necessary to fulfill your bookings, such as hotels, airlines, and tour operators, and only to the extent required.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and restricted access to protect your personal information.

5. Your Rights

You have the right to access, correct, or delete your personal information, as well as withdraw consent for marketing communications at any time.

6. Cookies and Tracking

We use cookies to improve website functionality and user experience. You can control cookie preferences through your browser settings.

7. International Transfers

Travel bookings may require sharing information with international service providers. We ensure appropriate safeguards are in place for such transfers.

8. Contact for Privacy Matters

For privacy-related questions or requests, contact our Data Protection Officer at [email protected] or +1 (212) 847-9263.

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how our website is used.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality, including form submissions and user preferences.

Analytics Cookies: Help us understand website usage patterns and improve user experience.

Preference Cookies: Remember your settings and preferences for future visits.

3. Third-Party Cookies

We may use third-party services that set cookies, including analytics tools and social media integration, subject to their respective privacy policies.

4. Managing Cookies

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may limit website functionality.

5. Cookie Retention

Cookies are retained for varying periods depending on their purpose, from session-only to up to two years for preference cookies.

6. Updates to Cookie Policy

We may update this policy periodically. Continued use of our website constitutes acceptance of any changes.

GDPR Compliance

1. Legal Basis for Processing

We process personal data based on legitimate interests for travel services, contract performance for bookings, and explicit consent for marketing communications.

2. Your GDPR Rights

Right of Access: Request information about personal data we hold about you.

Right of Rectification: Request correction of inaccurate personal data.

Right of Erasure: Request deletion of your personal data under certain circumstances.

Right of Restriction: Request limitation of processing under specific conditions.

Right of Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to processing based on legitimate interests or direct marketing.

3. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles privacy-related inquiries. Contact: [email protected]

4. International Data Transfers

When transferring data outside the EU/EEA, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses.

5. Data Breach Notification

In the unlikely event of a data breach affecting your rights, we will notify relevant authorities within 72 hours and inform affected individuals when required.

6. Supervisory Authority

You have the right to lodge complaints with your local data protection authority if you believe your rights have been violated.

DMCA Policy

1. Copyright Respect

Value Added Voyages respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices.

2. Filing a DMCA Notice

To file a DMCA takedown notice, provide the following information:

• Your contact information and electronic signature
• Description of copyrighted work allegedly infringed
• Location of infringing material on our website
• Statement of good faith belief that use is unauthorized
• Statement that information is accurate and you're authorized to act

3. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification including identification of removed content, contact information, and statements of good faith and consent to jurisdiction.

4. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Value Added Voyages LLC
428 Broadway Suite 1250
New York, NY 10013
Email: [email protected]

5. Repeat Infringer Policy

We maintain a policy of terminating access for users who are repeat infringers of intellectual property rights.

Cookie Preferences

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